Business phone systems provide businesses with the capabilities they need to communicate with each other, customers and the public. Today's IP systems can also be used in multiple locations, provide reports and call logs to those in charge, and sync with calendars, email and other computer applications. Even very small businesses will greatly benefit from having a centralized phone system, which can offer virtual receptionist services and an answering service if the user drops out of cell coverage. Phone systems also offer companies the ability to present themselves in a unified way to the public.
In some situations, it is just easier for owners and employees to use personal phones, including personal cell phones, while conducting business. Using one's own cell phone is often more convenient while traveling or even while going from office to office. In addition to not having to carry multiple phones, it's easier to learn to use just one phone than two that may have different functions. Also, business cell phones are generally basic phones that may lack the functionality of smartphones - functionality that may be needed even more while on the go.
IP Phone Systems and Smartphones