Business Mobility & Telecommunications Blog

Hosted Numbers: What You Need to Know

Posted by carlos lahrssen on Wed, Oct 29, 2014 @ 06:24 PM

 

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Topics: business phone systems

Does Your Call Center Management System Meet Your Needs?

Posted by carlos lahrssen on Mon, Oct 27, 2014 @ 11:27 AM

As you offer products and services for sale, you will frequently receive feedback from your buying public. When your volume reaches a critical level, you may find that your business needs to open a call center to meet your company's customer service needs. But does your call center serve the purpose for which it was created? Is it effective? 

Having an effective call center requires an effective phone system. Your call center phone system should not only improve the satisfaction of your customers, but should also help the business reduce costs, increase revenue, and make your employees more productive.

Next Step:
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Topics: call center

Phone Systems: 7 Considerations for Small Businesses

Posted by carlos lahrssen on Fri, Oct 24, 2014 @ 11:19 AM

Having a great phone system for your business is not optional. It can mean being able to teleconference, having enough phone lines to meet sales quotas, keeping more money in your company's bottom line each month and much more. 

Here are 7 things to consider when choosing a phone system for your small business.

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Topics: business phone systems

Adding Personal Phones to Business Phone Systems

Posted by carlos lahrssen on Wed, Oct 22, 2014 @ 11:18 AM

 

Business phone systems provide businesses with the capabilities they need to communicate with each other, customers and the public. Today's IP systems can also be used in multiple locations, provide reports and call logs to those in charge, and sync with calendars, email and other computer applications. Even very small businesses will greatly benefit from having a centralized phone system, which can offer virtual receptionist services and an answering service if the user drops out of cell coverage. Phone systems also offer companies the ability to present themselves in a unified way to the public.

In some situations, it is just easier for owners and employees to use personal phones, including personal cell phones, while conducting business. Using one's own cell phone is often more convenient while traveling or even while going from office to office. In addition to not having to carry multiple phones, it's easier to learn to use just one phone than two that may have different functions. Also, business cell phones are generally basic phones that may lack the functionality of smartphones - functionality that may be needed even more while on the go. 


IP Phone Systems and Smartphones

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Topics: business phone systems

Business Phone Systems and Central Management Control

Posted by carlos lahrssen on Mon, Oct 20, 2014 @ 10:48 AM

 

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Topics: business phone systems

Top Questions About IP Phone Systems

Posted by carlos lahrssen on Mon, Oct 13, 2014 @ 11:02 AM

Interested in learning more about IP phone systems? Here are some of your top questions, answered.

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Topics: business phone systems

Hosted Numbers: Why Your Business Needs Them

Posted by carlos lahrssen on Fri, Oct 10, 2014 @ 11:00 AM

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Topics: business phone systems

Investigating the Benefits of Inexpensive IP Phone Systems

Posted by carlos lahrssen on Wed, Oct 8, 2014 @ 05:05 PM

Some people are naturally skeptical of IP phone systems, because they are so much less expensive than traditional landline systems. How can a telecommunications system do so much for such a low cost? The answer is internet broadband technology, which connects different parts of the globe at a much lower cost than the copper wire systems that preceded the internet.

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Topics: business phone systems

Phone Systems that Offer Automation With a Human Touch

Posted by carlos lahrssen on Mon, Oct 6, 2014 @ 04:57 PM

People today carry in their pockets devices more powerful than the computers that sent astronauts to the moon. Many personal and business processes are automated today, and this allows people and businesses to save both time and money. But do all these machines do away with the personal touches that help business relationships thrive?

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Topics: business phone systems

Going Wireless with Your Cloud Phone System

Posted by carlos lahrssen on Fri, Oct 3, 2014 @ 04:40 PM

Do you remember getting a cordless telephone for your home and how free it made you feel? No longer did you have to try to stretch the cord of the bedroom phone into the bathroom when the baby was in the bath, or miss a lovely evening on the front porch to take a call. Telephony has always been about extension: extending the range over which we can talk to people as well as extending the convenience of doing so.

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Topics: business phone systems