Business Mobility & Telecommunications Blog

How a Cloud PBX Can Make your Small Business Seem Bigger

Posted by carlos lahrssen on Tue, Apr 22, 2014 @ 10:14 PM

Your business telecommunications system says a lot about your company. When calls are dropped, misrouted, or forgotten, who is going to bother calling back? With a small startup, you're understandably wary about dropping a lot of money on an office phone system, but a cloud PBX system may be the perfect answer to your small business telecommunications needs. 


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6 Myths About Cloud Based Phone Systems

Posted by carlos lahrssen on Mon, Apr 21, 2014 @ 09:29 AM

Cloud based phone systems are still misunderstood by some, and that's a shame, because they not only save businesses money, they offer features that were either unavailable or unaffordable with traditional landline business systems. 

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More Corporate Giants are Following the Cloud

Posted by carlos lahrssen on Fri, Apr 18, 2014 @ 10:39 AM

You have probably heard of cloud computing even if you're not sure what it is. It's simple, really. "The Cloud" is a collection of physical, interconnected servers accessed by users through a network. Rather than having servers on-site, companies can now basically "outsource" their servers, and this is profoundly changing how businesses large and small operate.

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Topics: business phone systems, business productivity, voip

Nexogy's Call Center Solution: Just Add People

Posted by carlos lahrssen on Fri, Apr 18, 2014 @ 09:19 AM

Your small business is growing steadily, and that's great news. However, as your business expands, so too does the need for great customer service solutions. With a small office and a handful of clients, you can often take care of customer service with your existing employees. But eventually businesses outgrow this customer service approach.

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Spring Cleaning for Your Business Phone System

Posted by carlos lahrssen on Wed, Apr 16, 2014 @ 10:33 AM

The spring equinox has a way of bringing out the spring cleaning urge in many people, and often that urge can extend to cleaning up the other messes in life, including messes that keep our businesses from running as efficiently as we need them to.

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Topics: hosted VoIP, business phone systems, business productivity, videoconferencing, voip

4 Signs Your Employees Aren't Communicating Like They Should Be

Posted by carlos lahrssen on Mon, Apr 14, 2014 @ 11:15 AM

Successful businesses run like precision machines in some ways. People understand their role in the organization, ask for help when they need it, and deliver what they're supposed to when they're supposed to. For this to happen, employees must communicate effectively, so small misunderstandings don't proliferate and problems can be fixed while they're small, rather than worsening. 

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Topics: business phone systems, Tech Tips, business productivity

What's Possible with a Cloud-Based Phone System?

Posted by carlos lahrssen on Fri, Apr 11, 2014 @ 11:49 AM

To the user, a cloud-based phone system works just like any other phone system, only better. With the office phone systems of yesterday, cabling and trunks took up space, were cumbersome to reconfigure, and required the service of a trained technician for upgrades. If you needed a dozen new lines because your company was growing, you often had to wait weeks for installation. 

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Topics: business phone systems, mobile workforce, business productivity

VoIP Phone Systems Make Sense for School Too

Posted by carlos lahrssen on Thu, Apr 10, 2014 @ 04:18 PM

School systems are no different from enterprises in their need for a reliable phone system with a range of useful features. Many elementary, secondary, and higher education facilities are turning to VoIP phone systems to take care of their communications needs. VoIP phone systems are affordable, easy to install, configure, and maintain, and have a strong return on investment. 

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Topics: hosted VoIP, voip

What Does the Future Hold for Small Businesses and Landline Phones?

Posted by carlos lahrssen on Wed, Apr 9, 2014 @ 12:15 PM

The number of landlines in the US reached its peak of 186 million in the year 2000 and has dropped steadily ever since. 


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6 Ways Visual Voicemail Can Save Your Company Time and Money

Posted by carlos lahrssen on Mon, Apr 7, 2014 @ 11:41 AM

Visual voicemail is a feature on some business telecommunications systems that automatically transcribes voicemail messages into text using voice recognition technology. With visual voicemail, people won't miss messages and gain several options on how to deal with them. 

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Topics: business phone systems, visual voicemail, business productivity