With call center CRM integration, your business has access to more complete information for increased sales, and support, success. In this post, we illustrate this point through examples from the auto industry.
Buying a car is a personal experience, full of preferences. Make, color, features, and more—these are considerations each car buyer makes prior to purchase that impact your ability to make a sale. Once the car is sold, service and maintenance records take over to ensure customer satisfaction and loyalty.