Hosted VoIP: Risks & Benefits for SMBs [Ebook]

Posted on Thu, Oct 24, 2013 @ 09:39 AM by Carlos Lahrssen

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Today more than ever, we are a connected society, with remote opportunities. According to statistics gathered by Microsoft Tag (@MicrosoftTag):

  • Mobile internet is set to take over desktop browsing by 2014.
  • The average American spends almost 3 hours a day socializing on their phone.

Beyond this, Pew Internet (@PewInternet) reports 91% of Americans have a cell phone—44% of which sleep with their phone next to their bed just in case something important happens. 

In the same Pew Internet study linked above, 52% of cell phone owners use their devices to send and receive email, with 21% using the device to take part in a video call or chat. And 79% of personally owned tablet devices are being used for both personal and professional purposes, according to statistics provided by iPass(@iPass).

We’re transformed by technology that allows us be remote—yet always present with cloud-based systems and solutions.

Technology that brings us the capability to respond to questions away as we would in-house have transformed the ways in which we work and play. When in need of collaborative workforce communications technology solutions, today’s businesses ask:

  • Is it social?
  • Is it mobile?
  • Is it cloud-based?

These questions align new wants to technology created to support predicted needs of tomorrow—giving your business the individualized set of communications technology it needs now, with capability to support your business’ needs five years down the line.

New Trends Provide Needed Information to Assess

As advancements shape industry trends, you may begin to wonder if it’s time for your business to adapt and adopt to meet these trends, or consider another way to meet your communications technology needs.

As with every new piece of innovation or societal movement, a general learning curve will be required to gain the grasp of risks and benefits needed to know if it will work for your business too. 

We know it’s a lot to consider, and you may not know where to begin—but with knowledge of the topic at hand we’re here to help.

Discover the Risks and Benefits of Cloud-Based VoIP

Our team partners with businesses every day to move from antiquated communications technology to modern, cloud-based systems that enable a more mobile, connected workforce. We understand the business benefits you aim to achieve by moving toward hosted communications—and we’ve also heard the common hurdles along the road to adoption.

nexogy’s latest ebook, Cloud-Based VoIP: Risks and Benefits for SMBs, explores top 5 risks and top 5 benefits of making the move to cloud-based VoIP. Check it out to learn more about the following hot topics:

  • Onboarding: IT and connection requirements.
  • Vendor relationships and responsibilities.
  • Cost: Is in-house or cloud-based more cost effective?
  • Technology Management: Who supports a cloud-based system?
  • Enterprise features, at an affordable cost.
  • Overall Service Reliability: What are the risks of the cloud?

We’ve made this information available to help you make the informed decision you need, with all considerations weighed, to make the jump your business needs and land with both feet flat on the floor.

How will you know if a cloud-based communications system is right for your business?

First, define your business goals. What are your business goals this year, and over the next few years? Do you see the need for greater flexibility for your workforce culture, or more elasticity in terms of supporting business technology?

Then, dive in, assess, and compare against the risks and benefits hosted communications technology can provide—do the benefits outweigh the risks?

The advantage of partnering with a company like Nexogy is that we enable you to focus on business growth and operations, and we take the lead on recommending the technology to make it possible.

Download the ebook below, give it a read, and let us know what you think!

Could your business benefit from cloud-based VoIP?

What is holding you back from trying hosted VoIP technology? What is pushing you toward adopting a hosted communications solution? Let us know in the comment section below.

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About the Author

Carlos Lahrssen
Carlos Lahrssen
Carlos Lahrssen is president and CEO of nexogy, as well as founder, president and CEO of LD Telecommunications, Inc., nexogy’s parent company. Lahrssen is an industry fan, follower and advocate — more