In the following series, The CEO Corner, you will find a list of common questions within the industry that were answered by nexogy CEO Carlos Lahrssen:
Q: In the Telecom world, what do vendors, analysts and Service Providers mean when they talk about 'Mobility Services'?
I agree, it is not only a buzzword but more importantly, a very broad term, one used to accept the frustrated intent to bringing "One Number" into the office environment.
Since the deployment of the basic telephone line, incumbents were initially making their profits out of access, dial tone and perhaps local, long distance and international calls. Soon as competition entered, they were obligated to enhance the overall user experience and that is how other services we now use without noticing came about: voice mail, caller ID, call waiting, etc... Read More
Q: What is the impact of BYOD on mobile applications?
The direct impact to BYOD on mobile applications or even Desktop computers would be the implementation of a Mobile Device Management software to be able to control and keep on a secure environment, corporate applications that will be accessed through the employees mobile device.
The critical point to implementing BYOD for employees is security. Access tocompany documents, use of communication applications (cloud phone systems, instant messaging and collaboration, cloud video conferencing, etc) has to be controlled from a centralized application not only to keep it safe but most importantly, to secure it or even wipe them out should the employee misplaces their device or if it gets stolen... Read More
Q: VOIP or Traditional Landlines? What is the best phone choice for a growing financial services company? We have five employees and predominately make in-state calls.
I would have to say that Cloud PBX based on Hosted VoIP is the best option for any growing company. Typically, adding services, IP Phones, features, etc is much more effective and efficient under this model that traditional lines.
With traditional lines you will need some sort of telephone system to handle incoming and outgoing calls and this is obvious not a practical solution. Not only that but also mobility is something important to consider specially if you a re a growing firm... Read More
Q: Over the next 5 years, do you think you will have a land line in your office? Just a mobile/cell/Wifi phone? The love to VoIP or IP Phones is well underway and I am doing a non-scientific survey of your office phones. Desktop forever? Mobile?
I truly think that in less than 5 years desk phones, be it VoIP Hosted Platforms or simply legacy PBXs will be replaced by more advanced UC applications.
It can be as simple as soft clients like those of Counterpath, Bria, that provide a true desktop phone replacement with all major PBX features as well as instant messaging and presence and available virtually across all devices, Mac, PC, smartphones and tablets... Read More
Q: Which VOIP solutions are the cheapest over the Internet?
If I understand this question correctly, the question is about VoIP solutions as in technology implementations as opposed to service providers offering inexpensive VoIP services.
The simplest and most inexpensive to communicate voice over the internet, VoIP, is definitely from browser-to-browser. As presented initially by google, webRTC is a simple set of rules embedded within the browser (chrome and firefox versions natively carry this option today) that utilize a set of standard and free licensed CoDecs that make it possible to communicate via audio, video and chat, separately or altogether directly from a browser to another browser... Read More
If you have any questions, tweet us @nexogy with the hashtag #AsktheCEO