Hee-Haw, Hee-Haw: Your Business Phone is Ringing!

Posted on Fri, Nov 28, 2014 @ 09:47 PM by Carlos Lahrssen

Business phone
BYOD, which stands for bring your own device, is gaining momentum in the world of business phone systems. Personal mobile phones in the workplace offer some advantages to businesses, including cost savings, flexibility and greater productivity, according to Cisco's Internet Business Solutions Group. 

When employees bring their own devices, however, those devices are a reflection of their, shall we say, unique personalities. One of those reflections is found in an employee's choice of ringtone. 

From the Ridiculous to the Sublime - Mostly Ridiculous

Every year, millions of ringtones are downloaded onto mobile phones. Some of those phones are used in businesses, which can create some pretty interesting situations. 

Just imagine trying to work at your desk, when suddenly you hear a loud scream. You bolt around the end of your cubicle, positive that some sort of workplace violence is taking place, only to hear your co-worker say, "Hello," and start a conversation on his mobile phone. 

In a slightly less frightening but far more annoying scenario, you are having a business lunch with a colleague at an upscale restaurant when you begin to hear a hip hop beat, laced with profanity. Sure enough, it is his phone's ringtone. The other patrons stare at your table condescendingly or with open hostility. "Sorry, I have to get that," your colleague says. 

These are but a few of the awkward situations that can arise from a bad choice of ringtone for a BYOD that is part of a business phone system. While a bad ringtone may not be on par with a security breach, it still may give pause to a business owner when deciding whether to allow personal devices into the system. All the cost savings in the world may not be worth it when an employee embarrasses himself and the company with a text tone like "Baby monkey, baby monkey, riding on a pig, baby monkey" during an important meeting with a business prospect.

Next Step: Before you can decide whether to allow BYOD in your business phone system, you have to have one. Contact Nexogy today to see how their feature-rich systems can allow your business to flourish.

Pondering Some Ground Rules

Although employees using their own devices may be tremendously convenient for the company, it also means a loss of control over things like ringtones and text tones. It is worth carefully considering whether to implement ground rules about ring tones when deciding to allow BYOD access. Some employees may resent being limited to certain ring tones on their own personal phones, but that may be the price they need to pay for the convenience of having business and personal access from the same device. 

What About the Sublime?

Oh yes, the sublime was mentioned way back in the article, wasn't it? New ringtone options like Mobile Miniatures, a Kickstarter project that commissioned original classical compositions to become ringtones, can provide a classy rather than obscene way to receive phone calls. Instead of a hip-hop or rap tune blaring out when your cubicle-mate receives a call, your ears could be treated to a short but beautiful piece of musical art.

Next step: Contact Nexogy for excellent personal service in administering your business phone system, including consulting on issues like BYOD. 

Carlos Lahrssen is president of Nexogy.

Super Charge Your Call Center

Barriers to BYOD
Ridiculous Ringtones
What Does Your Ringtonw Say About You?
These Game-Changing Ringtones Bring the Symphony to the Streets
photo source: Flickr

Topics: business phone systems

nexogy's Bundles

About the Author

Carlos Lahrssen
Carlos Lahrssen
Carlos Lahrssen is president and CEO of nexogy, as well as founder, president and CEO of LD Telecommunications, Inc., nexogy’s parent company. Lahrssen is an industry fan, follower and advocate — stay...read more