How the Best Business Phone Systems Are Configured

Posted on Fri, Jan 8, 2016 @ 10:30 AM by Carlos Lahrssen

The way your business phone systems are set up can affect how much you spend in more ways than you might imagine.Finding and installing the right kind of phone system for your business isn’t as simple as you might think. There’s no one way to set up a business phone system that works for every type and size of business. How heavily you use your phone system, your budget, staff size and desired function can all affect the best configuration for your situation - and setting up your phone systems correctly can end up saving you hundreds if you make all the right choices.

Configuring your phone system only becomes more complicated when you factor individual lines and users. If you’re using or planning to use Voice-over IP (VoIP) phone systems in your office(s), choosing a hosted solution - one supported by a team of telecom experts - can make configuring new lines and systems much more efficient.

Certain types and configurations of business phone systems (such as hosted PBX phones, VoIP and hybrid solutions) will end up costing less for certain businesses than others. The distinction between the best phone system for your business and all of the rest comes down to your expectations and enterprise needs.

Things You Should Consider to Get the Best Possible Phone System

Installing a new phone system in a way that serves and benefits your business isn’t as cut and dry as you might think. Whether you’re setting up an entirely new phone system in your business or expanding your current system to include lines in new offices, there are certain things you should consider that hold true in any situation. Use the following industry tips and foresights to make sure you set up the best phone systems for your business:

  • We highlighted the role bandwidth plays in VoIP phone system setup, and we can’t stress it enough. If you’re equipping your business with cloud-based phone systems, you’re essentially swapping telephone line traffic for Internet traffic. Be mindful of your office or offices’ bandwidth capacity when configuring cloud-based phone systems.
  • If you are sharing a computer/laptop, VoIP and video on a single network, make sure you have a QoS router in place to prioritize mission critical data, such as audio and video packets.
  • As we’ve detailed in previous blog articles, there’s no need to pay monthly for unlimited nationwide calling plans or exorbitant international calling if you have a reliable Internet connection. Think of VoIP as more of an information transfer service than a phone service. Through the Internet, your VoIP phone systems compress call audio into data packets, which helps reduce overall data transport costs for these calls. Calls over VoIP incur cost only when calls are placed to another network and not a number or phone within that VoIP network. You can get VoIP phones for as little as $6.99 per line.

The Brass Tacks

There is no single “best” phone system configuration for every business. The size of your organization, your monthly budget and number of lines/users will all affect which configuration will best serve your business.

If your business is growing quickly or opening a new location, or requires a fair amount of work out-of-office, cloud-based VoIP will likely be the best solution for your business. If you’re looking to replace your conventional phone system with a more affordable alternative, hosted or hybrid PBX phone systems may be the way to go moving forward.  The best system and configuration depends entirely on your business and how you plan to use - and benefit from - your business phone system.

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Topics: business phone systems, voip, business voip

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About the Author

Carlos Lahrssen
Carlos Lahrssen
Carlos Lahrssen is president and CEO of nexogy, as well as founder, president and CEO of LD Telecommunications, Inc., nexogy’s parent company. Lahrssen is an industry fan, follower and advocate — more