Posted on Thu, Sep 14, 2017 @ 09:23 AM by Oliver Verde
Think of the things people give names to in this life, like children, pets, boats, businesses – these names are usually something you spend a lot of time thinking about. The naming process is deliberate. Once chosen, a name is an undeniable branding statement filled with meaning.
When we named our business nexogy back in 1999, we created it from a blend of two words: "next" and "technology." We didn't choose "nexology" (even though we get called that sometimes!) because we wanted something a little unexpected. As we've evolved from a VoIP provider to a full-scale telecom managed services company, we've always been ready to take the next technological step forward. We selected a name with a meaning that would never get old. The next technology is always waiting.
When we started, VoIP was new and exciting: businesses could have new phone numbers almost instantly, get long-distance calls at a much lower cost than PSTN carriers offered and easily take advantage of services like auto-attendant and call routing, that gave them more ways to be competitive. As internet connections became more robust and as cloud computing came into its own, our straightforward VoIP service has expanded into something much bigger.
Voice quality has vastly improved, transforming the slightly jittery VoIP calls of 20 years ago into crystal-clear HD voice quality. Thanks to hosted PBX, it's easy to set up multiple lines for your business, connecting multiple branches without installing expensive phone systems. You just plug in some IP phones at your locations or receive calls on your smartphone anywhere in the world – and no one has to have your personal number to be able to reach you concerning important business.
With the telecom managed services we offer today, you don't have to worry about equipment and software updates. You also don't have to worry about managing your own network infrastructure – we have you covered. We can support full-scale cloud contact centers without even using the public telephone network; that's how far we've come.
Telephony is just one medium through which today's businesses communicate. Think of how long it would have taken to transmit a video over a dial-up connection in the 1990s. Back then, video communications were the next technology. Today, we stream videos or make video calls with a seamlessness that we take for granted.
Cutting-edge communications require bandwidth, and they live or die based on reliability. One of the foresights we had was to invest in our own cage at the network access point (NAP) of the Americas. Our nexogy customers don't piggyback on someone else's network infrastructure, so when disasters strike, we make it easier to stay in contact and get the business back up and running.
With our telecom managed services, you don't have to figure everything out on your own. We help you plan for disasters, manage them while they're happening and recover from them quickly.
We're always looking forward to the next technology, but we never sacrifice the quality of service on which we built our business. When you become a partner with nexogy, you can stand on that tradition while feeling confident that you'll be ready for what's next.
Our name says it all. Explore our partner program to learn more about us.