CRM Integration

Get your communications into the app your team uses most.

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Salesforce is the world's leading CRM software and enterprise cloud ecosystem. The Salesforce Customer Success Platform can help your business grow into a more streamlined, effective and efficient organisation across sales, service, marketing and more. 

 Check Our Bundled Options Including:

  • Advanced PBX User Unlimited: with all PBX and Call Center features, and unlimited LD calling
  • Advanced Contact Center Reporting: our real-time wallboard and reporting tool with KPIs and thresholds warnings
  • SoftPhone with Salesforce integration: top of the line desktop softphone integrated with Salesforce
 
Bria for Salesforce® includes features specifically designed for sales and service users in small, medium and enterprise businesses. Users can also enjoy the flexibility of interacting with non-Salesforce users via IM, Calling and Presence. Most importantly, users can improve sales and customer satisfaction while gleaning insight for improved business best practices and efficiencies.
 
 
 
 
Get Your Free CRM integration QUOTE
 
Carrier grade next generation softphone for your Mac or PC. Allows voice and video calls and private instant messaging.
Installed over Salesforce application for complete integration.
 

  • High-Quality Voice and Video Calling
  • Instant Messaging
  • Set your presence status so contacts know how and when to get a hold of you best
  • Share your presentations or initiate a demo with a click of a button
  • Schedule private virtual meeting rooms
  • Sharing sessions are encrypted with advanced security features via HTTPS
  • Reporting Portal for administrators to view number and names of participants, sessions initiated
  • Enhanced Contact Management
  • In-Call and Post-Call Actions
  • Activity Rollups
  • Salesforce Sidebar and Sales/Service Console Support
  • Reports and Dashboards
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Bria for Salesforce® includes features specifically designed for sales and service users in small, medium and enterprise businesses. Users can also enjoy the flexibility of interacting with non-Salesforce users via IM, Calling and Presence. Most importantly, users can improve sales and customer satisfaction while gleaning insight for improved business best practices and efficiencies.
 
 
 
 
Get Your Free CRM integration QUOTE
 
Carrier grade next generation softphone for your Mac or PC. Allows voice and video calls and private instant messaging.
Installed over Salesforce application for complete integration.