Play phone music or recorded announcements to callers on hold. This helps keep them engaged while they wait for an employee or call center agent to become available, and gives you the opportunity to share important information. We support a mixture of voice menus, music, advertisements and break-in announcements.
- Select music from files provided or an external source.
- Customize announcements with company information, promotions or offers. Easily record via any phone.
- Vary on-hold recordings based on department for greater personalization.
- Create customized, professionally recorded on-hold music files through assistance from one of our channel partners. Contact us today to connect with a partner for your customized on-hold files.