Access detailed call logs and reports with Nexogy’s phone call tracking software. For all incoming and outgoing calls on your network, we record the phone number, date and time, dialed number and call location. Use this information to:
- Understand how calls are being made and handled throughout your system.
- Detect phone fraud and misuse.
- Better manage call flows and capacity for improved performance.
- Maintain records for compliance purposes.
- Customize your own reports with the information you need.
- Integrate your existing CRM—Nexogy’s systems integrate with Salesforce, MS Dynamics, NetSuite, Console Assistant, Outlook, and TAPI compliant clients like Outlook.