Answer incoming calls professionally; route calls intelligently.

nexogy-incoming-call-managementAnswer, prioritize and route incoming calls with our management software, and ensure callers reach the correct person, every time. Whether you have a secretary on staff or prefer an automated answering service, we have the technology you need for professional and productive business communication.

  • Never miss an incoming call. Automatically route calls to your voicemail, cell or another qualified recipient if you are unable to answer.
  • Efficiently route inbound calls to the right person or information within your organization.
  • Respond to inquiries faster for improved customer service.

Boost customer service with call management software.

Respond with ease to even the highest volume of incoming calls. Our call management features include:

  • Auto Attendant: Greet, screen and route your callers 24 hours a day, seven days a week, with an automated attendant.
  • Automatic Call Routing and Queues: Put incoming calls in the hands of the right people with our call distribution solutions.
  • Call Waiting Manager: Manage incoming calls while on the other line.
  • Call Parking: Put a call on hold, and transfer it to another phone line to continue the conversation.
  • Hunt Group: Distribute calls to several phone lines based on availability, how long they’ve been idle, where they are in the lineup, and more.
  • Front Desk Console Assistant: Give your office manager the tools needed to connect incoming callers with appropriate staff members.