Give your office manager the tools needed to connect incoming callers with appropriate staff members. As calls come in, use Nexogy’s front desk console assistant to perform live transfers between personnel and departments (such as customer service and sales), and monitor call status. With the PC-based virtual switchboard, you can:
- Transfer calls with a point-and-click, or drag-and-drop.
- Transfer calls to users' voicemail.
- Use blind, announced or supervised transfer to any internal extension or external number.
- Show presence status for all phones within your organization.