Microsoft Teams Integration: 3 Ways You (And Your Customers) Will Benefit

In today’s world, collaboration is non-negotiable. Teamwork does, indeed, make the dream work.

And that’s what’s so great about Microsoft Teams integration: The ability to work and collaborate with anyone, anywhere.

Not to mention being able to let others know your status (on a call, available, off/online, etc.) by linking up with your business phone.

Let’s take a closer look at some additional reasons Microsoft Teams integration will benefit you and/or your customers.

1. Better Communication Experience for Customers

Everybody likes EASY. 

You like it and your customers do, too. Especially when it comes to communication about their business.

Confusion causes frustration and reduces trust and neither of those is a word you want your customers to associate with you and the experience they’re having.

Switching back and forth between email and other apps makes it more likely that important information could be misinterpreted or skipped over altogether.

With the variety and wide scope of capabilities, Microsoft Teams integration takes the “hard” out of communication and helps you give your customers a memorable-in-a-great-way experience.


2. Integrated Internal Chats and Phone System

Use the chat window to quickly and easily converse with your workmates. You can even attach files and then video chat or call the person right from the window.

Need to schedule a meeting? You don’t have to go to a different app; you can do it right here.

Not everything you need to tell someone is worthy of an email. But if email is your only option, you’re stuck going through the process...find the email address, create a subject line, write out your email, hit send, and hope your message gets delivered and seen in a timely manner. (Amongst the other hundred emails crowding the recipient’s inbox.)

Now, multiply that by the dozens of other people you’re sending and receiving emails to and from and you can see why relying on email isn’t the most effective or streamlined method of communication.

With the Microsoft Teams integrations that nexogy offers, all the confusion, missed messages, and all-around frustration won’t be an issue any longer.

3. Full Remote Working Capabilities

2020 may have sparked the work-from-home revolution, but for many, there’s no going back.

That’s why you and your customers need reliable options for working, not just from home but from anywhere. You can use Microsoft Teams (add nexogy product/system) on any device: tablet, phone, desktop, or laptop.

You’ll have greater flexibility without missing out on any important communication.

Stay Connected with the Microsoft Teams Integration

Microsoft Teams integrates with the nexogy tools you’re already using. 

It’s also a full virtual meeting solution, which means you can use it to replace Skype or Zoom for video conferencing and screen sharing. 

The best part? You don’t have to switch from one app to another—Microsoft Teams does everything in one place!  

It’s no secret that Microsoft Teams is one of the best communication tools in existence. You may not know, however, how many different ways you can use it to improve your business. 

Microsoft Teams is a powerful tool that allows your customers to enjoy many benefits. The integration of the chat system and phone system as well as remote working capabilities make it easier for your team members to do their jobs from anywhere, making customer communication more efficient than ever before. 

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