What's New in nexogy Soft Phones? (Hint: SMS Communication Is Easier Than Ever)

Officeline soft phone goes pro

We’re launching a new version of our soft phone: Officeline Pro.

There are some major differences for you to be aware of.

Officeline Pro is an app. You can use it on your mobile devices, and it also has a web phone that you can find in the customer portal. This is where you can start a video conference and screen share with all your teammates in your organization who have the add-on.


In addition, this upgraded soft phone allows you to send and receive text and multimedia messages from the same app.

You can enable your business soft phone to send and receive text messages for only $2 a month per user.

Let’s take a look at the benefits and capabilities of our Officeline Pro.  

1. SMS without a hitch

Being available to your customers – and colleagues – is huge.

And nexogy’s newly-updated soft phone app allows you to seamlessly text with anyone from your business number.

2. Calling

There are plenty of times during the day when you have to make an actual call and speak to someone.

Sometimes, texting or emailing just isn’t the best choice.

And for those situations, you need to have quick access to a phone.


It’s a good thing it only takes one click in your cell phone app (Android, app store links) to launch audio calls, right from your business phone number.


3. Chat

Sometimes, all you need is a quick exchange of information with your teammates that doesn’t require a meeting or even a phone call.

That’s when you can use the chat feature on a public or private channel.

Maybe you’re wondering, “But what happens when that quick chat turns into something more and we need to actually have a meeting?” 😱

No problem: You can instantly go from chat to a video conference meeting (when you have the video conference add-on feature).

4. Share

Your Officeline Pro soft phone app also makes it easier than ever to collaborate with colleagues via the file and screen sharing capabilities.

No more frustratingly long processes, waiting for things to load, watching the spinning circle of defeat.

But wicked-smooth file sharing isn’t the only kind of sharing you can do.

Because you can also have fun with emojis. 🥳 😩 🤩 🤗

(Your spot as the coolest in the office will be secure.)

5. Meet

You can’t beat seeing your coworkers face-to-face.

There’s a lot you can pick up from being able to see someone’s facial expressions and body language.

Plus, it helps you to build trust and encourages a mutually beneficial working relationship.

With the desktop-browser version of the Officeline Pro soft phone, you can link your videoconference add-on feature to use the built-in video meeting feature to connect with people face to face.

(It’s important to note that this feature is only available for you if you have the add-on video conference service and can only be accessed from the desktop portal.)

6. Intuitive digital workspace

Do you feel a little panicky when you think about having to learn yet another new process and/or device?

You won’t have to worry about any of that with our Officeline Pro app. It’s so easy to use that there’s virtually no learning curve.

Here’s what’s included

Here’s a full list of the Officeline Pro soft phone capabilities:

  • Siri integration
  • Virtual attendant
  • Seamless wifi/cellular handoff
  • Your calls go where you go
  • Make and receive calls
  • Instant messaging
  • SMS messaging
  • Access to call and message history
  • Shared contacts
  • Voice to text voicemail

And there are even more options

We also would like to remind you that our telephone system can be integrated with collaboration tools like Microsoft Teams, and, if your business doesn’t have anything to do with Windows, we have our own collaboration platform, nexogy Teams.

With nexogy Teams soft phones, you can make and receive calls on those platforms integrated with nexogy’s PBX system.

The main difference is that Officeline Pro is the only one that allows you to send and receive not only calls, but also SMS.

Get in touch to talk about how the Officeline Pro soft phone can take your business to the next level.

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