The Cloud-Based Contact Center You Can Deploy in Minutes

All the features you need to run and manage your Contact Center.

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NO expensive equipment to buy
always innovating
Supports multi-location call centers
leading, never following
Real-Time Statistics and Agent Report
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Manage your Agents, configure your ACD, set-Up Hunt-Groups online through the Admin Portal

All The Features You Need To Run And Manage Your Contact Center

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Route all incoming calls with Automated Call Distribution (ACD) and smart queues

Professionally greet your callers 24/7 without letting your call center get bogged down during large call volume times.​Direct your callers to the right Agent with a fully customizable ACD or hunt-group

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Get real-time reporting on  capacity, utilization, and performance

Best High-speed bandwidth prices nationwide that allow businesses to perform large data transfers and stream voice/video applications.

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Toll-Free and International numbers

Set up a vanity toll free number (think 1-800-FLOWERS), and make it easy for your callers to remember your number. If you do business internationally, you can also get a local number in the places you do business, even if you are not physically located there.

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Improve your QA, enable better training and monitor agents and users

Improving quality on company-wide communications requires your supervisors to be able to record, monitor and coach agents, or even intercept active calls to speak with both the agent and caller (barge-in)

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Advanced Contact Center Reporting

Our Advanced Contact Center Reporting (“ACCR”) tool allows Supervisors to successfully manage their staff, campaigns and resources efficiently, in real-time.

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100% Customizable

Our Advanced Contact Center Reporting (“ACCR”) tool allows Supervisors to successfully manage their staff, campaigns and resources efficiently, in real-time.

Join 2,000 + Customers Using nexogy

You Get Stellar Customer Support

  • Guide you every step of the way
  • Make the transition from your current service smooth
  • Help you set up your new service
  • Make changes for you in the future

Our Platform is Easy to Navigate

  • Changes are simple – log into our web portal and make a couple clicks
  • No telephony or phone system knowledge needed – do it yourself with ease

Questions? We have answers.

Ready to Simplify & Save?

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