Contact Us
Our Address

2121 Ponce de leon Blvd,
Suite 200, Coral Gables, 
Miami, FL 33134

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Tech Support

1 (866) NEXOGY 1  

(24/7) Assistance

support@nexogy.com

Partners Concierge Line

1 (866) NEXOGY 6

Installer Hotline

1 (844) 552 6260

© 2019 by Nexogy

All you need in order to get certified...
Need to learn more about nexogy products and how to use them best? 

Here you will find a lot of interesting information about products and services

You will never walk alone...Find all the resources you need in order to succeed

Watch all of our webinars anytime by clicking on the links below. 

Discover our free softphone app!

We provide you with a free app for your mobile phone or tablet, iOS and Android that doubles as your office desk phone. You can make local, long distance or international calls right from the app as if you were dialing from your desk phone; you will present your office Caller ID instead of your mobile.

Call Queues:

Going over the different types of call queues:

Round Robin
Ring All
Linear Hunt
Linear Cascade
Call Parks
Pre Queue Option 

Virtual Receptionist AKA: Auto Attendants

Allows callers to be automatically transferred to an extension without the intervention of an operator/receptionist. Many Auto Attendants will also offer a simple menu system ("for sales, press 1, for service, press 2," etc.). An auto attendant may also allow a caller to reach a live operator by dialing a number, usually “0". Auto Attendant will usually work with an IVR (see below) to provide caller with different options.

Audio Conference Calling

 A conference bridge can usually host a large number of participants but check with your office manager to know your account’s limitations.

Discover the ULTIMATE collaboration tool: nexogy TEAMS

Video/Audio Conferencing, Document Collaboration, Team messaging and more! 

Set up your Answering rules!

Call Forward All, Call Forward Busy, Simultaneous Rings, Do Not Disturb (DND, etc.

You can also set up rules for specific Time Frames (see Time Frames below) so that personal business calls coming in after hours or during the weekends are sent to an answering service, your mobile or any number you would like.

Do you know which IP phone BEST suits your needs?

While you might think a phone’s a phone, this is not really the case for small-medium businesses. Certain systems and configurations have benefits that others do not, as well as cons...

UFINET: a great Business Partner in LATAM

Coverage in 17 countries with their own deployed network of more than 49,200 km of fiber optic Operations in USA, Mexico, Guatemala, El Salvador, Honduras, Nicaragua, Costa Rica, Panamá, Colombia, Ecuador, Perú, Paraguay, Argentina and Chile