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Discover our free softphone app!
We provide you with a free app for your mobile phone or tablet, iOS and Android that doubles as your office desk phone. You can make local, long distance or international calls right from the app as if you were dialing from your desk phone; you will present your office Caller ID instead of your mobile.
Virtual Receptionist AKA: Auto Attendants
Allows callers to be automatically transferred to an extension without the intervention of an operator/receptionist. Many Auto Attendants will also offer a simple menu system ("for sales, press 1, for service, press 2," etc.). An auto attendant may also allow a caller to reach a live operator by dialing a number, usually “0". Auto Attendant will usually work with an IVR (see below) to provide caller with different options.
Audio Conference Calling
A conference bridge can usually host a large number of participants but check with your office manager to know your account’s limitations.
Set up your Answering rules!
Call Forward All, Call Forward Busy, Simultaneous Rings, Do Not Disturb (DND, etc.
You can also set up rules for specific Time Frames (see Time Frames below) so that personal business calls coming in after hours or during the weekends are sent to an answering service, your mobile or any number you would like.
Do you know which IP phone BEST suits your needs?
While you might think a phone’s a phone, this is not really the case for small-medium businesses. Certain systems and configurations have benefits that others do not, as well as cons...
UFINET: a great Business Partner in LATAM
Coverage in 17 countries with their own deployed network of more than 49,200 km of fiber optic Operations in USA, Mexico, Guatemala, El Salvador, Honduras, Nicaragua, Costa Rica, Panamá, Colombia, Ecuador, Perú, Paraguay, Argentina and Chile