Follow the steps below to factory reset your Grandstream device in order to bring back the factory default settings. This must be done before provisioning your Grandstream phone in case the device has residual settings of a previous configuration.
Factory Reset your Grandstream GXP phone
Please follow the instructions below to reset the phone:
Restore to Factory Default via the LCD Menu
Applicable to Yealink T1, T2, T3, T4, CP and VP Series
Follow the steps below to factory reset your Yealink T1, T2, T3, T4, CP and VP series device in order to bring back the factory default settings. This must be done before provisioning your Yealink phone in case the device has residual settings of a previous configuration.
Factory Reset your Yealink phone
VFAX SENDING PROCEDURE
Requirements: Customer sending faxes must have a previously created account. The account is created with the email address, from which the fax will be sent, and a password.
Sending a basic fax:
VLAN configurations vary depending on the phone Brand however they all function the same way, the packets need to be tagged and then you can route the packets tagged to the connection you want to use for voice. But the phones would need to be able to connect to the internet before adding the parameters.
The reason for this is the following: in the case of all our phones, configurations are retrieved by the phone as soon as the phone is connected to the internet. So any VLAN parameters will be set on our provisioning platform. And the process works as follows:
We don´t setup or require manual configurations on your phones, and this is the way we can configure your phones for you to use a VLAN dedicated for voice, just request the VLAN ID you need added and we will do this please specify the devices that need the configuration.
[GUIDE] Adding a phonebook file, phonebook.XML for Grandstream Phones
Grandstream Phones have the possibility to add a phonebook.XML file. For this feature please consider the Following:
For an Example of the XML file access here.
Download the file and Each Line represents a record for the Phone book so add as many as you need.
Then just replace the values for:
<Contact>
<LastName>David</LastName>
<FirstName>Hayter</FirstName>
<Phone>
<phonenumber>8001</phonenumber>
<accountindex>1</accountindex>
</Phone>
</Contact>
for each record.
After the file is ready upload it to your server and provide the appropriate url for nexogy to setup the respective parameters each phone must then be power cycled in order to get the new configuration.
You need to know if the feature is available for your device, not all Grandstream devices support this feature.
Polycom VVX Cheat Sheet
How to use nexogyTeams on your computer?
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How to use nexogyTeams application running on a mobile device?
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nexogyTeams
Here's how to install nexogyTeams in all your mobile Devices
Then tap the nexogyTeams icon on the device
Then tap the nexogyTeams icon on the device
Check our website to find the downloadable files for your Mac or Windows softphone versions.
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Yealink Cheat Sheet
What is Port Mirroring?
Port Mirroring, also know as SPAN (Switched Port Analyzer), is a method of monitoring network traffic. With port mirroring enabled, the switch sends a copy of all network packets seen on one or more ports to another port, where the packet can be analyzed.
Port Mirroring, wich is supported in nearly all enterprise class switches (managed switches), allows other computers to see network traffic which is not visible to them in a general case. Managed switches have a configuration interface (web-based or command-line console), which administrators may use to specific the source port(s) to be mirrored and the destination port, where a copy of all packets will be forwarded.
Below illustrates how port mirroring works.
Four computers are shown in this example, The figure 2 demonstrates how they are connected to a managed switch with port mirroring support, while on figure 1 demonstrates how they are connected to a switch in general without port mirroring.
In figure 1 you will see how a general unmanaged switch works. It forwards packets directly between ports, where computers A and B are connected. Other Computers (C and D) do not see these packets.
In figure 2 you will see the same scenario with the addition of Port Mirroring. The network traffic is sent again between Computers A and B. But there is a Computer D, which is listening (monitoring) to that traffic. Every packet, which is sent or received by Computer Ais duplicated (mirrored) to Computer D port. When configuring port mirroring on the switch, the "source monitoring port", is a port where Computer A is connected and the "destination analysis port" is a port where Computer D is connected.
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Call recording platform tutorials [VIDEO]
Atmos Homepage Video:
This video explains how users can interact with the Atmos call recording homepage.
Atmos Call Listing Page Video
This video shows users how to search and playback calls using the Atmos Call Listing page.
Atmos Analytics How-To Videos: