VOIP provider with excelent service. Incidents, service request done in a few minutes with excelent customer care. 24/7 support available, bilingual and with great sense of humor. Hardware and software solutions for your company, Queue configuration, auto attendant, extensions, recordings, different caller ID's available to choose.
A administration portal for IT admins, a portal for supervisors, portal for employees all with different access levels.
Excellent attention every time we ask for support.
Special thanks to Erick Nunez who always responds actively and with great enthusiasm to all of our doubts and needs, always asap. Keep it up!
I called and spoke to support Rep. Lexi who advised me what to do to resolve my phone from ringing random calls at all sort of hours. She called it "bot calls" and advised me to reboot the system and step-by-step on how to reboot the phone. Afterwards I had no more random calls and its back to normal for the past few days...Thank you Lexi!!