3 Things you Need to Know About Installing a VoIP System

Posted on Mon, Dec 14, 2015 @ 04:15 PM by Carlos Lahrssen

Installing a VoIP phone system can benefit your business in more ways than you might imagine.Have you considered making the switch from traditional phone lines to a Voice-over Internet Protocol (VoIP) phone systems? If so, chances are you probably have a few questions about the transition and installation process.

There are many benefits to using a VoIP system, such as the chance to pay for only what you need, improved organizational scalability and seamless installation.

3 Important Things About Installing your VoIP

Before you learn more about how a VoIP system can help your organization, there are three things you need to know about installing a VoIP system:

  • Bandwidth

In order to have smooth running connectivity, a VoIP phone call requires at least 32 kbps of bandwidth - 80 to 90 kbps of bandwidth provides the best VoIP quality for most businesses. Having this will ensure high quality VoIP calls without disruption. You can contact your VoIP provider for more information on your broadband connectivity and whether your broadband connection suits your business's VoIP needs.

There are also bandwidth tests available that can help you get an idea of your current bandwidth capabilities. You can click here to learn more about how your broadband service aligns with your business needs.

  • Equipment and Batteries

VoIP equipment is comprised of phones, headsets and telephone adapters. Just as with a legacy PBX phone system, you should have an alternative source of power for your business's VoIP phone system to minimize the effects of potential power outages. Make sure that you have an alternative power supply prepared, so you can remain engaged with your customers - even in the event of an outage. 

  • Router or Hosted VoIP

For business phone systems, you have two options: either a router-enabled QoS (quality of service) or a hosted VoIP system. Using a router-enabled QoS will allow you to prioritize voice traffic over regular traffic; if you don’t have this, you may experience poor quality in your calls. On the other hand, a hosted VoIP is basically a cloud-based phone system, which will allow you to make calls over the Internet without traditional copper wires.

Are VoIP Systems Hackable?

Unfortunately, VoIP systems are hackable. However, there are some preventative measures you can take to keep hackers out and protect your business. These methods include:

  • Upgrading your system with current security software
  • Configuring user profiles
  • Configuring dial plans
  • Creating encryption services

Hackers use malicious tactics to infiltrate VoIP systems, such as leveraging remote access capabilities. The ease of connecting from multiple locations (such as through your local coffee shop's open WiFi) is unfortunately the most common way hacking occurs.

The Takeaway

Whether you are moving offices or have leased a new location, choosing VoIP systems over traditional phone systems equips your organization with many benefits. That said, to ensure you have a good quality connection, there are a few things you should know your broadband strength, the equipment you need and whether or not you want router-enabled QoS or hosted VoIP prior to installing a VoIP system.

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Topics: hosted VoIP, business phone systems

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About the Author

Carlos Lahrssen
Carlos Lahrssen
Carlos Lahrssen is president and CEO of nexogy, as well as founder, president and CEO of LD Telecommunications, Inc., nexogy’s parent company. Lahrssen is an industry fan, follower and advocate — stay...read more