Desk to Cell: How Do Your Communications Devices Sync?

Posted on Wed, Oct 24, 2012 @ 01:05 PM by Carlos Lahrssen

mobile syncMobile business operations have evolved, and the technology to complete daily tasks has moved forward to meet those demands. A seamless “desk-to-cell” experience is a necessity for businesses that want to keep up with mobile workforces.

Applications, cloud-based sync and storage, and advanced mobile technologies can help your business achieve its desk-to-cell integration.

Mobile & Desktop Applications

Mobile and desktop applications are an easy way to keep devices in sync, while staying connected. In our “there’s an app for that” culture, it’s rare to not find some sort of application to meet almost every need. Set your apps to auto sync from mobile, desktop and web, and create a universal experience.

Enterprise and personal applications, such as email, Yammer, Salesforce, Twitter, Facebook and more, connect you wherever you may be.

Even Google for Business applications, including Gmail, Google Calendar and Google Docs, are synced when updated by multiple users as a core collaboration tool—especially useful in today’s mobile workplace.

Cloud-Based Syncing

Applications listed above are able to sync through backend cloud-based technology. Hosted cloud applications and data enable access to the most up-to-date files for multiple parties. For an example, think of services like Dropbox file share and storage.

Features utilized across platforms work to create a more dynamic user experience, helping those constantly on the go to keep up with the latest news and updates from their colleagues, and have access to the most up-to-date files and data.

Advanced Phone Systems & Mobile Technology

As smartphone usage jumps to more than 50% of U.S. consumers, according to Nielsen, it’s clear that mobile device users are looking for technology that’s real-time and feature-rich.

New mobile communications features that work to simplify user experiences include:

  • Advanced Voicemail:Receive voicemail when you want it and how you want it with options for voicemail to email or text, or voicemail transcription previews of each.
  • Incoming Call Settings: Set up your phone to re-route calls from specific numbers to automatically go to voicemail or another line.
  • Find-Me-Follow-Me: Don’t worry about missing an important phone call the next time you are out of the office; automatically redirect incoming calls to your mobile device or another phone line based on time of day, day of week and more to remain accessible.

Final Thoughts

Think of how many times you rely on cloud-based technologies throughout the day—from the time you check emails on your phone coming into the office, through popping in to evaluate project progress via shared files. Does your business phone system have the flexibility to keep up?

Advanced mobile technologies enable business to enjoy a seamless desk-to-cell experience.  What tools do you utilize to sync your desktop and mobile devices? Share your thoughts in the comments section below.

Management-Technology-for-Call-Center

Topics: mobile device management, mobile workforce, business productivity

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About the Author

Carlos Lahrssen
Carlos Lahrssen
Carlos Lahrssen is president and CEO of nexogy, as well as founder, president and CEO of LD Telecommunications, Inc., nexogy’s parent company. Lahrssen is an industry fan, follower and advocate — stay...read more