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Carlos Lahrssen

Carlos Lahrssen
Carlos Lahrssen is president and CEO of nexogy, as well as founder, president and CEO of LD Telecommunications, Inc., nexogy’s parent company. Lahrssen is an industry fan, follower and advocate — staying ahead of the latest telecommunications trends and technologies. Lahrssen specializes in architecting customized VoIP applications. His blog posts range from critical business factors to consider when moving to a hosted PBX solution, to the technical, inner workings of nexogy’s most advanced technologies.

Carlos Lahrssen's Posts

[New Guide] How to Create a Remarkable Experience for Your Call Center Employees

Having a call center isn’t easy--you’re burdened with the task of making unsatisfied customers satis...

Tying The Knot & Mocking The Phone

Despite our evolution in technology and phones, one thing that's stayed constant throughout the ages...

How do Mobile Payments Boost Customer Rate and Happiness?

Fact: Mobile payments have made the checkout process easier than ever before, and as business owners...

[Video] Mocking the Phone--Playground Style

The nexogy team is at it again--we took to the local streets and swingsets to bring you this:       ...

[Newsjack] How You Can Keep the Invisible IoT Ninjas at Bay

Attention: There may be invisible IoT ninjas in your fridge, your car… even your TV. Well jeez, Carl...

[Video] Why is nexogy Mocking The Phone?

There are so many ways you can put your desk phone to good use... take for instance, this:          ...

The Internet May be Replacing Your Phone Number… Here’s Why

 An article by Tech Guru Daily has brought some interesting points to light about the power of the I...

3 Steps You Can Take to Introduce New Technology to Your Customer Base

Just as we talked about being wary of technology in your workplace for your employees, the same caut...

What to Look for in a Successful Business Partnership

Going into a business partnership can be just as serious as saying “I do.” While you may not have to...

[Newsjack] 5 Ways You Can Use Mobile To Improve Customer Experience

Neosperience’s blog on the importance of mobile cannot be overlooked--in fact, mobility must be addr...

How to Grow Your Business Without Worrying About Technology Catching up

Everyone’s always out for the latest and greatest tech. This is demonstrated by the miles-long lines...

15 Motivational Quotes to Help Drive Employee Engagement in the Office

The path to driving engagement with your customers starts with your employees. After all, making you...